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Opening or Closing a Site or District

Use this guide for opening a new district, organic growth site, enrichment program, site updates, or closing an existing location.

 

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Opening a New Site or District

Closing an Exsting Site or District

Opening a New Site or District

Use this process to request:

  • A new district
  • A new organic growth site
  • A site name or address change
  • A new enrichment program

Step One: Submit the Start-Up Request Form

Regional Directors/Managers:
Submit the Start-Up Request Form once a contract has been signed for a new district or site.

This form alerts the Operations Team and begins the start-up process.

After submission:

  • The Operations Team will create a Start-Up Tracker
  • You will receive the tracker link and next steps within 3–4 business days

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Step Two: Submit KT Requests

Regional Directors/Managers:
Submit KT Support Tickets for:

  • A KT Merchant ID for each new site
  • KT Build-Out requests

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Step Three: Submit IT Requests

Regional Directors/Managers:
Submit an IT Support Ticket to request site technology, including:

  • Student iPads
  • Staff iPads
  • Chromebook
  • Printer
  • Site phone
  • Site email
  • Monitors

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Step Four: Start-Up Team Coordination

The Start-Up Team will connect with local leadership to complete:

  • New Site/District setup
  • Scope of Services documentation

Closing an Existing Site or District

Step One: Submit the Closure Form

Submit the closure form as soon as an official end date has been confirmed for a site or district.

This form notifies the appropriate departments and team leads. The Operations Team may follow up for additional details.

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Step Two: Submit an SMS Ticket

Submit an SMS ticket to notify the SMS Team of the closure.

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Step Three: Complete the Closure Checklist

The Operations Team will provide a Site/District Closure Checklist outlining final steps and responsibilities.

 

Important Reminder

All technology equipment must be shipped back to the NC Innovation Center for reprovisioning and reallocation.