Daily Expectations Site & Team Support
- Maintain communication with Site Directors and support teams
- Respond to urgent operational, staffing, and family concerns
- Support site-level problem solving and escalation needs
- Reinforce calm, professional, and solutions-oriented leadership
Student Safety & Supervision
- Monitor for safety concerns, ratio risks, and operational disruptions
- Ensure emergency procedures and supervision expectations are being followed
- Escalate incidents requiring Regional Director or Support Team involvement promptly
Communication
- Review and respond to important emails, messages, and operational updates
- Utilize approved AlphaBEST communication tools consistently
- Maintain communication with principals, families, and district partners as needed
Coaching & Leadership
- Provide coaching, encouragement, and accountability to Site Directors
- Recognize strong performance and address concerns early
- Support reflective leadership conversations and professional growth
Weekly Expectations Site Visits & Program Oversight
Conduct meaningful site visits focused on:- Safety
- Program quality
- Staff engagement
- Curriculum implementation
- Family experience
- Operational consistency
Observe and coach rather than simply audit or checklist compliance
Staffing & Scheduling
- Review staffing coverage and future scheduling needs
- Address open positions, staffing concerns, and support requests
- Monitor staffing stability and team morale
Program Quality
- Monitor curriculum delivery and implementation fidelity
- Review operational trends, family concerns, and program feedback
- Ensure sites remain welcoming, engaging, and student-centered
Leadership Development
- Conduct coaching conversations and follow-up discussions
- Reinforce AlphaBEST Core Values and leadership expectations
- Identify opportunities for leadership growth and development
Monthly Expectations Operational Review
- Review enrollment trends, staffing patterns, and operational performance
- Identify areas of strength, concern, and improvement opportunities
- Support action planning and follow-up where needed
Compliance & Documentation
- Review licensing, documentation, and compliance expectations
- Ensure incident reporting and corrective actions are completed accurately
- Verify operational systems and procedures remain current
Partnership & Relationship Management
- Maintain communication with school and district partners
- Address concerns proactively before escalation occurs
- Strengthen relationships with principals and school leadership
Leadership Reflection
Field Managers should regularly reflect on:
- What is working well?
- Where are teams struggling?
- What conversations need to happen sooner?
- Where can support, accountability, or coaching improve?
.svg)