Coaching & Site Leadership
This guide outlines how AlphaBEST’s Core Values support coaching, leadership, communication, and operational decision-making.
JUMP TO
- We Put Children First
Safety, supervision, behavior support, and whole-child development. - We Value Connection
Communication, trust, collaboration, and psychological safety. - We Are Driven by Innovation
Growth mindset, adaptability, feedback, and continuous improvement. - We Are the BEST at What We Do
Professionalism, consistency, operational quality, and accountability. - We Lead With a Yes Mindset
Solutions-focused leadership, flexibility, and proactive problem-solving. - We Make It Right
Accountability, ownership, follow-through, and corrective action. - We Have Fun
Joy, engagement, creativity, and positive team culture. - Leadership Reflection
Applying the Core Values through daily leadership actions and coaching.
We Put Children First: Guiding Question
Does this decision improve student safety, supervision, or holistic growth?
Coaching Prompts
- Which students may need additional support or attention?
- How are staff responding to behavior in ways that teach, not just correct?
- Where might supervision, safety, or consistency need strengthening?
Leadership Expectations
Field Managers:
- Prioritize student safety and well-being in operational decisions
- Reinforce supervision, attendance, and emergency procedures
- Support accommodations and inclusive practices
- Coach teams on developmentally appropriate behavior support
- Ensure curriculum and student experiences remain engaging and supportive
We Value Connection: Guiding Question
How does this decision strengthen trust and relationships?
Coaching Prompts
- How are Site Directors, families, and schools experiencing communication?
- Where does the team feel safe to speak up?
- What conversations need to happen sooner rather than later?
Leadership Expectations
Field Managers:
- Maintain strong communication with Site Directors and school partners
- Conduct coaching-focused site visits
- Support calm, respectful family communication
- Reinforce psychological safety and collaboration
- Model professionalism and partnership across teams
We Are Driven by Innovation: Guiding Question
Does this decision encourage learning, growth, or improvement?
Coaching Prompts
- What have we learned from recent challenges?
- How can feedback support growth?
- Where can leaders safely stretch their skills?
Leadership Expectations
Field Managers:
- Encourage creativity and initiative
- Support innovation in programming and operations
- Use data and feedback to guide improvement
- Normalize learning from mistakes and adjustments
- Help leaders adapt to changing operational needs
We Are the BEST at What We Do: Guiding Question
Does this decision improve quality, professionalism, or consistency?
Coaching Prompts
- What does excellence look like at this site today?
- Where can systems or consistency improve?
- How are standards being reinforced?
Leadership Expectations
Field Managers:
- Reinforce operational and program quality standards
- Conduct meaningful site visits focused on coaching and support
- Address concerns professionally and consistently
- Monitor curriculum implementation and site readiness
- Use feedback and metrics to improve performance
We Lead With a Yes Mindset : Guiding Question
How can we solve this while protecting safety and policy?
Coaching Prompts
- What options may not be immediately obvious?
- What obstacles can be removed?
- Who can help support a solution?
Leadership Expectations
Field Managers:
- Approach challenges with solutions-first thinking
- Support flexible and realistic problem-solving
- Help Site Directors navigate staffing and operational concerns
- Collaborate with support teams when additional help is needed
- Remain calm and supportive during pressure situations
We Make It Right: Guiding Question
Is this response building or eroding trust?
Coaching Prompts
- What does accountability look like here?
- How is learning being reinforced?
- What follow-up is needed?
Leadership Expectations
Field Managers:
- Lead with ownership and integrity
- Support transparent communication during challenges
- Reinforce corrective action and follow-through
- Ensure documentation and operational processes are completed accurately
- Maintain trust through consistency and accountability
We Have Fun: Guiding Question
How does this sustain joy and engagement?
Coaching Prompts
- What moments are being celebrated?
- How is creativity showing up?
- Where can morale be strengthened?
Leadership Expectations
Field Managers:
- Support welcoming and engaging environments
- Encourage creativity, enthusiasm, and celebration
- Recognize team accomplishments and milestones
- Monitor morale alongside operational performance
- Reinforce joy as part of the AlphaBEST experience
Leadership Reflection
Field Managers bring AlphaBEST’s Core Values to life by:
- Modeling them consistently
- Coaching leaders toward them
- Using them as decision-making tools
- Supporting accountability through trust, consistency, and growth
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