.png?width=365&height=73&name=%F0%9F%92%A1EMPLOYEE%20KNOWLEDGE%20BASE%20(2).png)
AB Pulse FAQ
AB Pulse is your door to AlphaBEST — bringing company news, tools, resources, and career growth opportunities together in one place.
JUMP TO
What is AB Pulse?
Your Door to All Things AlphaBEST
AB Pulse is AlphaBEST's employee-centered mobile app, designed to help you stay informed, connected, and supported wherever you are.
Whether you're looking for company news, support resources, recognition, training, career opportunities, or everyday tools, AB Pulse helps you find what you need in one convenient place.
What Can I Do on AB Pulse?
AB Pulse brings together the information, tools, and opportunities employees use most.
📢 Company News & Updates
Stay informed with important announcements, leadership messages, operational updates, and company-wide communications.
💼 Career Growth & Opportunities
Learn about programs like AB Ascend, Level Up, Community Leaders, internal job opportunities, and professional development resources designed to help you grow your career.
🤝 Community & Connection
Celebrate team wins, recognize colleagues, share successes, and connect with employees across AlphaBEST.
📚 Resources & Support
Access policies, training materials, guides, forms, operational resources, and support tools when you need them.
⚡ Quick Access with Shortcuts
Use Shortcuts to quickly access frequently used systems, forms, and resources without searching through multiple platforms.
Understanding Streams
What are Streams?
Streams are the spaces where communication happens inside AB Pulse.
Some streams work like digital bulletin boards, providing important announcements, reminders, and company news.
Other streams function more like community groups where employees can share ideas, celebrate successes, ask questions, and connect with teammates across AlphaBEST.
How can I get the most out of Streams?
- Check streams regularly
- Enable notifications for important updates
- Engage through likes and comments
- Post in the appropriate stream
- Follow stream-specific guidelines
Who Can Use AB Pulse?
All AlphaBEST employees have access to AB Pulse, including:
- Full-Time Employees
- Part-Time Employees
- Site Directors
- Managers
- Support Team Members
AB Pulse is used across the organization to share updates, resources, opportunities, and important company communications.
New Hire Access
When will I receive access to AB Pulse?
New hires typically receive onboarding instructions and login access within 24 hours of being hired and completing their initial ADP login.
What is my username?
Your username is your AlphaBEST Employee ID from ADP.
I haven't received my login information.
Contact: internalcomms@alphabest.org
Logging Into AB Pulse
How do I access AB Pulse?
AB Pulse works best through the Beekeeper mobile app on your personal phone or tablet.
You can also access AB Pulse through a web browser.
Can I use AB Pulse on a site device?
For security reasons, the AB Pulse mobile app SHOULD NOT be installed on site-issued phones or iPads.
Employees may access AB Pulse through a web browser when using a site device.
Finding Resources & Documents
Where can I find policies, forms, and resources?
Resources are available through the Employee Knowledge Base (EKB), Document Library, and Quick Access Shortcuts.
Common resources include:
- Company Policies
- Training Materials
- Operational Guides
- Program Resources
- Forms and Templates
Use the search feature to quickly find what you need.
Notifications & Action Items
How will I know when something requires action?
AB Pulse will notify you when tasks or actions need your attention.
You may receive:
- Notifications
- Assigned Tasks
- Surveys
- Required Forms
- Training Reminders
These items appear in your Activity Feed and notifications.
Posting on AB Pulse
Can I post on AB Pulse?
Yes. Posting permissions vary by stream.
Employees may be able to share:
- Program Highlights
- Team Celebrations
- Photos
- Site Updates
- Success Stories
Please follow AlphaBEST's fairplay rules when sharing content.
Missed a Message?
What if I miss an update?
You can revisit any stream at any time to review previous posts, announcements, and conversations.
Notifications will help identify messages that require attention or action.
Updating Your Information
How do I update my name in AB Pulse?
Employee names are managed through ADP. I
Contact:
Changes will typically appear in AB Pulse within 24 hours after being processed.
Getting Help
I'm having trouble with AB Pulse.
Submit an AB Pulse support ticket for technical assistance.
If additional help is needed, contact: